Water Softeners in Kitchener
Expert Water Treatment for Kitchener's Hard WaterUnderstanding Kitchener's Water
Your Guide to Local Water Quality Challenges
If you need water softeners in Kitchener, you're dealing with some of Ontario's hardest water. Kitchener sources its water from the Grand River watershed, and while the Region of Waterloo ensures it's safe to drink, our local water presents specific challenges for homeowners:
The Region of Waterloo draws Kitchener's water from a combination of Grand River surface water and deep groundwater wells, with the mix varying by neighbourhood and season. During spring runoff and heavy rain periods, treatment adjustments can cause temporary changes in taste and chlorine levels — which is why many Kitchener homeowners choose whole-home treatment rather than relying on pitcher filters alone.
Common Water Issues in Kitchener Homes
Visible Signs
Hidden Costs
Recommended Solution:
Chlor-A-Soft Water Softener
Perfect for Kitchener's Municipal Water
Our Chlor-A-Soft system is specifically designed to address Kitchener's water challenges with dual-action treatment:
View our complete range of water softeners, drinking water systems, and iron filters for your Kitchener home.
Pure Drinking Water: Superior 5-Stage RO System
Beyond softening your whole home's water, many Kitchener families want purified water specifically for drinking and cooking. Our Superior 5-Stage Reverse Osmosis system installs under your kitchen sink and removes over 50 contaminants including lead, PFAS (forever chemicals), arsenic, chlorine, and microplastics — delivering water that's cleaner than anything you can buy in a bottle. The system runs entirely without electricity, relying on your home's water pressure to push water through five filtration stages including a high-purity RO membrane. A 5-gallon pressurized tank keeps purified water ready whenever you need it. Available in six faucet styles to match your kitchen, and backed by a comprehensive 5-year warranty on all parts.
Learn More About the Superior RO System
Whole-Home Chemical Protection: Filtermax™ Premium
Kitchener's municipal water is disinfected with chlorine and chloramines before it reaches your home — necessary for safety, but those treatment chemicals affect the taste and smell of your water at every tap, dry out skin and hair in the shower, and can degrade rubber seals and fixtures over time. The Filtermax™ Premium is a whole-home backwashable filter that removes chlorine, chloramines, and volatile organic chemicals from your entire water supply. Unlike cartridge-based filters that need regular replacement, the Filtermax uses a self-cleaning backwash cycle — no filter cartridges to buy or change, ever. The system plugs into a standard 110V outlet using a compact transformer adapter that steps the power down to 12V internally, and uses a patented distributor design that reduces backwash water usage by 30%. Operating cost is under $3 per year. Backed by a 10-year warranty on all parts.
Learn More About the Filtermax™ PremiumHow It Works: Your Kitchener Water Treatment Consultation
Getting the right water treatment starts with understanding exactly what's in your water — not just city averages, but what's coming out of your specific taps.
We begin with a free, no-obligation water test at your home. One of our Kitchener-Waterloo team members visits, collects samples, and tests on-site so you can see your hardness level, iron content, pH, and other readings in real time. There's no charge and no pressure — just data.
Based on your results, we design a system matched to your water profile, household size, and daily usage. A home pulling 22 GPG water from the regional system needs a different setup than one pulling 34 GPG from a deep well zone — and we size the equipment accordingly so you're not overpaying for capacity you won't use. Installation is handled by our own factory-certified technicians, typically completed in two to three hours. We don't subcontract.
After installation, our Kitchener-Waterloo office handles all warranty service, annual maintenance, and support. Call us at (519) 623-3222 or use the form on this page to book your free water test.
The Real Cost of Hard Water in Kitchener
Kitchener's extremely hard water (20-36 GPG) creates more than just cosmetic issues—it impacts your wallet every day. Hard water minerals force you to use 50-70% more soap and detergent, leave spots on dishes that require re-washing, and cause appliances to work harder, consuming more energy. Water heaters with scale buildup can lose up to 30% efficiency, directly increasing your utility bills.
Installing a water softener in your Kitchener home is one of the most cost-effective home improvements you can make. Beyond the daily convenience of spot-free dishes and softer skin, you'll protect expensive appliances like dishwashers, washing machines, and water heaters from premature failure. Our Kitchener customers typically see the system pay for itself through reduced energy and cleaning product costs within the first few years.
Kitchener Neighbourhoods We Serve
Every Kitchener neighbourhood is served by our Kitchener-Waterloo team, with the same free on-site water test wherever you live.
Kitchener
Nearby Waterloo Region
We also regularly work in Brantford, Stratford, Woodstock, Milton, Fergus and Elora.
Kitchener Water Softener FAQ
How hard is the water in Kitchener?
Kitchener's water typically tests between 20 and 36 grains per gallon (GPG), depending on which supply zone serves your neighbourhood. The Region of Waterloo blends Grand River surface water with deep groundwater wells, and the mix varies by area, so the only way to know your exact level is a test at your own tap. We do that test free, on-site.
Why is Kitchener's water so hard?
Kitchener sits in the Grand River watershed, where water moves through limestone and dolostone bedrock rich in calcium and magnesium. The deep wells that supplement the river draw from these mineral-heavy aquifers, which is why Kitchener's water is far harder than water in cities supplied by the Great Lakes.
Will a water softener help with the chlorine taste in Kitchener water?
A standard softener only removes hardness. Our Chlor-A-Soft removes hardness and reduces chlorine in a single tank, so you notice the difference in drinking water, coffee and tea as well as in the shower.
How long does a water softener installation take in Kitchener?
A typical Kitchener installation takes two to three hours. Our own factory-certified technicians connect the system to your main water line, set up the drain, program it for your tested hardness and check everything before they leave.
Do you serve all of Kitchener?
Yes. From Doon and Pioneer Park to Forest Heights, Stanley Park, Bridgeport and every neighbourhood in between, plus the rest of the Waterloo Region, all from our Kitchener-Waterloo office.
What's included with a Chlor-A-Soft installation?
The Chlor-A-Soft softener, professional installation by our own technician, connection to your main water line, programming based on your water test, and a full walkthrough of the system. The softener comes with a 20-year warranty, and our Kitchener-Waterloo office handles service and support afterwards.
What Kitchener Customers Say
Real reviews from Purisoft customers, shared word for word.
HomeStars review · 2020
This is the 2nd purchase I had Purisoft and it wont be the last. They are always ontime, courteous and offer amazing service. They guided me on which model and sized it accordingly as well. Very neat and clean installation as well and they show you how the system works in and out. Will be going for my 3rd install soon :)
Google review · February 2017
Mike and Lisa were great from the get go. Lisa was pleasant and knowledgeable over the phone. She didn't try to up sell. Mike came out to do the installation and was very professional. Softener and RO installed very neatly. Would highly recommend Purisoft.
HomeStars review · August 2019
From the very first call, I got all of the information I needed to make my decision on the water softener and RO system for the house. On the day of the installation, Mike walked me through everything and did a fantastic job all around! Very happy with the service!
HomeStars review
The service Mike provided was professional, careful and thoughtful. I contacted a few water companies and all of them said they can not install it in my basement, since my basement is finished. But when Mike came, he carefully checked my basement and told me he can do it. It’s a really nice surprise to me. The work he has done is high quality, he helped me saved my space under the sink, and he is very kind and nice. I would strongly recommend him!
HomeStars review
Found Purisoft online and they had good reviews so I gave them a call. Spoke to Lisa and let her know our problem. She did a great job promptly getting me an appointment and called before Mike arrived to give me a heads up. Mike came in an found the problem after a couple minutes and had it fixed very quickly. He took the time to show me the problem, what had caused it and how he fixed it. If you are in the Kitchener area and need water softener solutions do not hesitate to call Mike and Lisa!
Know Exactly What's In Your Kitchener Water
Have your water test results? Upload your report or enter your numbers at CheckMyWater.ca — our free tool analyzes your water and tells you in plain English what every parameter means and what treatment your home needs. Works for both city water and well water.
Analyze Your Water Free →Why Choose Purisoft for Your Kitchener Home?
Purisoft Water Solutions is a family-owned water treatment company that has been serving Kitchener and the Waterloo Region since 2011. Our Kitchener-Waterloo team handles everything from your initial water test through installation and ongoing service — we don't subcontract our work. Every installation is performed by our own factory-certified technicians who are trained specifically on the Excalibur product line. We offer some of the strongest warranties in the industry: 20 years on water softeners, up to 10 years on chemical removal filters, and up to 7 years on reverse osmosis systems. Your free water test comes with a detailed analysis and a custom recommendation — no high-pressure sales, just straightforward advice based on what your water actually needs.
Your local office: Kitchener homes are looked after by our Kitchener-Waterloo office. Call (519) 623-3222 to book a free water test. The same team also serves Waterloo, Cambridge and Guelph.